📩 Email Us Anytime
Questions about your hair extensions? Our Support Service team is available around the clock. Simply email us at contactus@fshinehair.com, and one of our friendly team members will respond within 24 hours.
Common topics we cover:
- Choosing the right extension type
- Tracking and order status
- Installation tips and tricks
- Return or exchange questions
📚 Visit the Help Center
Explore in-depth guides on installation, maintenance, and color matching—all in one place.
You’ll find:
- Full installation guides for clip-ins, tape-ins, wefts, and more
- Maintenance routines to keep your extensions soft and shiny
- Color matching tips for every hair tone
- FAQs and care instructions written in clear, simple language
🎨 Free Color Match Service
Upload a photo, and our stylists will recommend your best match within 12 hours.
One of our most popular features is our Free Color Match Service. Unsure which shade fits you best? Just upload a clear photo of your hair in natural light, and our professional stylists will recommend the perfect match—usually within 12 hours.
This quick and reliable feature ensures you never have to guess or worry about ordering the wrong shade. It’s just another way our Support Service is designed to take the stress out of shopping.
🎥 Watch & Learn
Check out our tutorials for step-by-step styling and care tips. Perfect for visual learners!
📱 Follow Us on Social
Prefer chatting through social? Reach us directly on Instagram @fshinehair. Our Support Service team monitors DMs regularly and can help answer quick questions, share product links, or offer styling inspiration.
We also love seeing your looks! Tag us to get featured or just say hello—we’re always up for a conversation.
💬 Fshine’s Promise
No matter how simple or complex your question may be, our Support Service is here to make sure your Fshine Hair experience is smooth, enjoyable, and stress-free. We’re more than a hair brand—we’re your hair partner.
Need more help? You’re never alone on your hair journey with Fshine. Reach out anytime. We’re here to support you every step of the way.